Our customer service staff is well trained to make effective, courteous calls to your patients to help establish win-win solutions for unpaid balances. Our compassion and care is present throughout every facet of our company - resulting in happy patients and an increase of collection revenue for you.
All of our revenue recovery tactics follow a respectful, compassionate, caring approach. We follow all federal, state, and local guidelines and are HIPPA compliant. Our staff is trained at making effective and courteous phone calls to put patients at ease.
We treat every patient with respect while we work with them to resolve the amount owed. No matter what the circumstances we understand how you want your patients treated. Our dedicated representatives are knowledgeable on state and federal charity care rules. We know the landscape of 501(r) regulations, so you can be certain of our compliance.
We send monthly or bi-weekly reports showing the results of our collections efforts.
Our annual internal audit ensures that we will comply with all laws and that we test for compliance.
When you work with Revenue Cycle Strategies you are assigned a dedicated customer service representative who understands your health care accounts.
We take every measure to protect your patient’s nonpublic information. Your data is secure with us, but in the unlikely event of an issue, we carry $3 MIll of data security insurance coverage.